Take your service to your customers
With our self-service, chat and knowledge management capability you’ll see improved customer retention and satisfaction.
Pulse can prioritise all customer interactions and utilise artificial intelligence to deal with common enquiries, whilst delivering higher priority work to your team.
- Seamlessly connect customers with your service via real-time and offline engagement.
- Enable intelligent customer contact that delivers a personalised experience.
- Know your customers through data integration and centralised access to all customer engagements irrespective of channel.